Easy-to-read information about things that matter to you - staying well and healthy, staying mobile, activities near you, looking after a loved one, finances and benefits, if you think you or someone you know is being harmed or neglected ... Read more...
Christmas Carols
13 December : Join the London Saxophone Choir Quartet and the Westminster Music Library Team for an evening of Christmas favourites, sing-along carols and mince pies! Read more...
Staying well and in touch at Christmas
Christmas and New Year can be an exciting time, but it can also be a challenge for some. Recent snow and cold weather can mean decreased mobility, susceptibility to minor ailments, worries about staying warm (and the cost of doing so), and loneliness. Read more...
People who can help
People who can help
Whatever you want to do, concerns you have or support you need, there are a wealth of organisations and charities that can help. Have a look at what's available here. Read more...
For professionals
For Professionals
If you work or provide a service, paid or unpaid, in health and social care, we've got information and guidance about a number of procedures, resources and training initiatives. Read more...
Leaflets Library
Leaflets Library
Not everyone can, or wants, to use the internet. We have a series of leaflets which cover key issues which can be printed out and given to those residents that cannot access the internet. Read more...
Other useful websites
We cover a lot of information on People First but there are also other useful websites that can help you make informed choices about your health and well-being. Take a look at Ask Sara for instance .. Read more...

Emotional support for those affected

Advice Drop InInformation on where to find emotional support for those affected by the Grenfell Tower disaster

Community support resources

People First information pages

  • If you have been having a difficult time since the fire, suffering flashbacks or nightmares, become more anxious, angry or irritable, or unable to sleep well, you may be suffering from Post-traumatic stress disorder.  

    People First have information on Post-traumatic stress disorder - what it is, how it may affect you, and what resources are available in the three boroughs to help you.


Al Manaar - Muslim Cultural Heritage Centre

  • Al Manaar, in partnership with Inspirited Minds, are providing help, support and counselling. Text Leyla 07535 895 470

  • Muslim Counsellors/ Therapists and Imams available on 07951 152 786. They are providing immediate relief and support to families affected (Muslims and nonMuslims)

  • Gardens of Peace Muslim Cemetery provide professional bereavement support for families - 0203 468 7333 or


The Grenfell Muslim Response Unit

The Grenfell Muslim Response Unit is a coalition of 4 registered British Muslim charities (Muslim Aid, Human Appeal, National Zakat Foundation and Islamic Relief) providing relief and support to Muslim and non-Muslims) for victims and families of the Grenfell Tower fire and the surrounding estates:

  • Provision of cash grants for families after a needs assessment
  • Provision of supplies
  • Provision of therapists/doctors/translators when needed
  • Provision of legal representation
  • Provision of meals

Support hotline number: 0203 670 6004


Red Cross

A Red Cross helpline is in action to help give practical or emotional support to anyone who needs it and the capacity of this is being expanded to give people a central point of contact.
The number is 0800 458 9472 - available 24 hours.



Samaritans offers emotional support round the clock. Anyone can contact Samaritans in confidence at any time for free from any phone on 16 123 (even if you don't have credit on your mobile). This number will not show up on your phone bill.
Or you can text 07725 90 90 90 or email or go to to find your nearest branch where you can talk to someone face to face.


Cruse Bereavement Care

Cruse Bereavement Care is a national charity for bereaved people in England, Wales and Northern Ireland. Cruse offers support to adults, young people and children when someone dies, whatever the circumstances. They offer face-to-face, telephone, email and website support.
Their free phone helpline is 0808 808 1677 and is open Monday to Friday 9:30am to 5pm (excluding bank holidays), with extended hours to 8pm on Tuesdays, Wednesdays and Thursdays. You can also email them on


SMART: St Mary Abbotts Rehabilitation and Training

SMART are open for anyone requiring emotional support. Drop in hours are Monday to Sunday 10am to 4pm, and Monday, Wednesday and Thursday 6pm to 9pm.
Phone: 0207 376 4668


Acklam Village Healing Zone

Acklam Village Healing Zone - open to survivors and all the community, providing relaxation, yoga, meditation, reiki, art therapy, creative writing, sound therapy and more. to find out more.
Address: 4-8 Acklam Road, W10 5TY



SANE works to improve the lives of everyone affected by mental illness. It has a helpline which offers support and information to callers throughout the UK. The site offers extensive literature on mental health subjects.
SANEline: 0845 767 8000


(information courtesy of KCMIND - you can download this as an information sheet)