Skip to main content

IMPORTANT NOTICE: Information on this website is subject to change at short notice due to the current Covid-19 pandemic.

Please click here for information and advice about the current COVID-19 outbreak and how to get help from your council, as well as other sources of information and support. You can also offer to volunteer.

Coronavirus (COVID-19) information

This page gives useful contacts and links to help and advice during the current Covid-19 pandemic.

Guidance and Support from central government:

Advice from your borough

Vaccination Information

The COVID-19 vaccine is a safe, effective way to protect ourselves from coronavirus.

You are urged to get vaccinated so you are protected and to reduce the risk of passing it on.

You can book your vaccination on the NHS Covid 19 Vaccination website or to attend a Walk In Vaccination centre - no appointment needed.

The links below have information about Coronavirus vaccinations in your borough:

If you are aged 50+, Age UK is offering free taxi transport to and from Covid-10 Vaccination appointments within Kensington and Chelsea, Westminister and other West London boroughs.

Westminster has produced a Vaccination FAQs to inform and dispel myths around the vaccines

Coronavirus Testing

Rapid, regular testing is now available to everyone in England and there are multiple ways to get one. 

You can

Accessible Advice 

British Sign Language logo      Signhealth a leading Deaf charity, has translated Coronavirus information from Public Health England and the Department of Health and Social Care into BSL.
Easy read logo

Mencap has information which will help people with learning disabilities to understand more about the Coronavirus (COVID-19), testing and vaccinations

Sensory impairment image
world languages image

Getting Help from your borough, and volunteering:

If you are concerned about  yourself or someone you know, please contact Adult Social Care on 020 7361 3013 or email socialservices@rbkc.gov.uk

If you want to volunteer please visit https://www.voluntarywork.org.uk/ and register your interest.

Pandemic Support for vulnerable residents

There is a lot of support available from different local groups in Kensington and Chelsea. 

If this is not what you are looking for you can call Customer Services on 020 7361 3000. Customer Services is open 8.30am to 5.30pm, Monday to Friday on 020 7361 3000. Out of hours you can call 020 7361 3002.

If you need help or you know of anyone who needs help as a result of COVID-19, please email westminsterconnects@westminster.gov.uk

If you are concerned about an adult who you think requires social care and support or you have a safeguarding concern, please phone 020 7641 1444 or 020 7641 1175 or email adultsocialcare@westminster.gov.uk

If you are concerned about a child and you have a safeguarding concern, please phone 0207 641 4000 or email AccesstoChildrensServices@westminster.gov.uk

If you want to volunteer please visit https://www.westminster.gov.uk/coronavirus-how-you-can-help and register with us.

Help and ideas whilst social distancing or in self-isolation

These pages offer support and resources to utilise the time for residents who will be experiencing extended periods of social distancing and isolation.

Direct Payment information

These pages offer information and advice on employing Personal Assistants during this pandemic.

How to protect yourself

The latest information and advice from the NHS website: