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IMPORTANT NOTICE: Information on this website is subject to change at short notice due to the current Covid-19 pandemic.

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Testing for Personal Assistants

Updated Coronavirus testing policy for eligible personal assistants in England

Following the review of testing for personal assistants and consultation with the sector, by the Department of Health and Social Care, testing for personal assistants has moved to:

  • twice weekly rapid Lateral Flow Testing (LFT), with confirmatory PCR tests for a positive test

All PAs who provide care that requires them to come within 2 metres of the person they support and who support adults over the age of 18 are eligible for testing. The service is for personal assistants (the employee) only and not for the people receiving care. 

If a personal assistant tests positive with an LFT they must:

  • immediately isolate
  • order a confirmatory PCR test
  • inform their employer

Personal assistants can order rapid Lateral Flow Test kits at:

Before using rapid lateral flow tests, watch this instructional video:

All lateral flow test results (including positives, negatives and voids) must be registered at:

Personal assistants should stop ordering PCR tests unless they require a PCR for a confirmatory test. If they have PCR tests left over from previous orders, they can be stored until their expiry date and used if a confirmatory test is required following a positive LFT.

Additional support and information

Please attend one of DHSC's personal assistants testing webinars. You are strongly encouraged, and those involved in the testing process, to join the webinar. 

The webinars will last 1 hour and give detailed information about all aspects of testing, including:

  • The ordering, conducting and registering of rapid lateral flow tests
  • Results and next steps
  • General updates and information
  • Support and Resources
  • Q&A

The session will also include a Q&A with representatives from the personal assistant testing team, who will be able to answer your questions and address any concerns in the session.

You can sign up to attend any of the DHSC personal assistant webinars at:

Upcoming dates are:

  • 10am on Wednesday 14 April 2021
  • 10am on Thursday 22 April 2021