Hammersmith and Fulham contact details
MAIN COUNCIL SWITCHBOARD
Tel: 020 8748 3020
Out of hours: 020 8748 8588
Typetalk: 0800 7311888
ADULT SOCIAL CARE TEAM / H&F ADVICE
(supporting adults 18 years old and above with physical disabilities, older people with physical disabilities and their carers)
Address: H&F Advice, Ground Floor, 145 King Street, London W6 9XY
Tel: 020 8753 4198 (option 3)
Fax: 020 8753 5880
If you are approaching Hammersmith & Fulham council about care issues for the first time, or if you are not sure who you should be speaking to, then H&F Advice is the first place to go to.
EMERGENCY / OUT-OF-HOURS TEAM
Outside normal office hours this team deals with statutory Mental Health Assessments, other emergencies concerning vulnerable adults and elderly residents, child protection emergencies and other children and family issues.
Tel: 020 8748 8588
MENTAL HEALTH ASSESSMENT TEAM
(supporting adults under the age of 65 with mental health problems and their carers - contact your GP before you first refer yourself to this team - this is a joint health and social care team)
Address: Claybrook Centre, 37 Claybrook Road, Hammersmith, W6 8LN
Tel: 020 7386 1271
LEARNING DISABILITY PARTNERSHIP
(supporting adults with learning disabilities and their carers - this is a joint health and social care team)
Address: Parkview Centre for Health and Wellbeing, Cranston Court, 56 Bloemfontein Road, London W12 7FG
Tel: 020 8383 6464
Fax: 020 8383 6465
HAMMERSMITH & FULHAM COGNITIVE IMPAIRMENT AND DEMENTIA TEAM
(supporting adults with early signs of memory problems and their carers)
Address:- St Vincent's Day Hospital, 49 Queen Caroline Street, Hammersmith, W6 9QH
Tel: 020 8483 2525
Fax: 020 8483 2575
COMMUNITY INDEPENDENCE SERVICE
(supporting adults of all ages with physical health problems to work to regain their independence - this is a joint health and social care team)
Tel: 020 8753 6500
Fax: 020 8846 6266
Hammersmith & Fulham have produced a leaflet with more information on your Community Independence Team.
SAFEGUARDING ADULTS/SAFEGUARDING HUB
Screen all referrals, where allegations have been raised about vulnerable adults who are being or have been physically, financially or emotionally abused.
Tel: 020 8753 4198 option 3
Hammersmith & Fulham have also produced an easy-to-read leaflet on Safeguarding Adults
To tell Hammersmith & Fulham about any concerns you have (known as 'raising a Safeguarding Alert') you can ring them on the above numbers or complete and send this alert form to them.
DEPRIVATION OF LIBERTY TEAM
(if you have concerns that someone is being kept in a care home or hospital against their will, and or that they lack the ability to make an informed decision about their care arrangements)
Call the main Adult Social Care number to discuss your concerns - as appropriate they will put you in touch with the Deprivation of Liberty Team for further advice:
DISABLED CHILDREN'S TEAM
Address: 2nd Floor - 145 Kings Street, Hammersmith, W6 9XY
Tel: 0208 753 3321
FINANCE AND CARE CHARGES
Address: The Home Care Charging Team, Adult Social Care, Floor 4, Hammersmith Town Hall Extension, King Street, Hammersmith, London, W6 9JU
Tel: 0800 840 4502
MAKING A COMPLAINT TO YOUR COUNCIL
For complaints about Adult Social Care go to our section on Complaints and feedback to your council.
For complaints about any other service from Hammersmith and Fulham council go to their main complaints page.
Other information and advice
You may find it useful to take a look at our page on Information your council keeps about you.