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IMPORTANT NOTICE: Information on this website is subject to change at short notice due to the current Covid-19 pandemic.

Please click here for information and advice about the current COVID-19 outbreak and how to get help from your council, as well as other sources of information and support. You can also offer to volunteer.

Useful Contact Information


Action Disability Kensington and Chelsea
Advice on access, disability, independent living
Advice line: 020 8960 8888
Opening times: Monday to Friday 9.30am to 5pm

Admiral Nurses (Westminster, Kensington and Chelsea)
Provide information, practical advice and emotional support for people who care for a relative or friend who has dementia
Advice line: 020 3317 3667

Alzheimer’s Society
Advice for people affected by dementia
Advice line: 0300 222 1122
Opening times: Monday to Friday 9am – 5pm

Age UK – Kensington and Chelsea
Advice on dementia care, funding care provisions and entitlements to benefits
Advice line: 020 8969 9105
Opening times: Monday to Friday, 9am to 5pm

Dementia UK
Provides specialist dementia advice and support for families through its Admiral Nurse service
Advice line: 0800 888 6678
Opening times: Monday to Friday 9am to 5pm

Westminster Advice Services Project
Provides advice on a range of issues
Advice line: 0300 330 1191
Opening times: Monday – Friday, 9am -5pm

Young Dementia UK
Provide support, information and guidance for those who are effected on young onset dementia
Opening times: Monday – Friday, 9am – 5pm

Caring responsibilities

Carers Network
Advice and support on: carer’s assessment, benefits, legal rights and wellbeing
Advice line: 0208 960 3033
Opening times: Monday - Friday 9am - 5pm

Carers UK
Provides advice and support to anyone looking after an older, ill or disabled family member or friend.
Advice line: 0808 808 7777
Opening times: Monday to Friday 10am - 4pm

Mental Health Carers Association
Advice and support on all aspects of mental health and related conditions
Advice line: 020 8960 3873
Opening times: Monday to Friday, 9am – 5pm

The BME Carers and Families Forum provides services and activities to support carers and their families
Advice line: 020 9869 7456
Opening times: Monday to Friday 9am – 5pm

Dementia Advisors

Westminster Dementia Adviser
Dementia and Memory Resource Centre 
42 Westbourne Park Road, 
W2 5PH
Contact: Terezie Wickenden
Tel: 0203 905 6981

Kensington and Chelsea Dementia Adviser
Age UK Kensington and Chelsea
Unit 24 Acklam Workshops
10 Acklam Road
London W10 5QZ
Contact: Mandy Andrews
Tel: 020 3181 0002


Sell products that can assist with symptoms of dementia and Alzheimers such as sleeping/calming, telephone/mobiles, trackers/object locators, mobility, health & wellbeing, music/TV, eating/drinking, clocks, activities etc.
Tel: 020 3322 9070

Psychological/Talking Therapies

Counselling Directory
Is a comprehensive database of UK Counsellors and Psychological/Talking Therapists, detailing their training, expertise and fees.
Tel: 0333 325 2500