Organisation details

London Dial-a-Ride

Dial-a Ride is our free door to door Public transport service for elderly and/or disabled people

To become a member:

You must have a permanent or long-term disability which means you are unable to use public transport some or all of the time.

You are automatically eligible for membership if you are:

  • A Taxicard member
  • Getting the Higher Rate Mobility Component of Disability Living Allowance
  • Getting the Standard or Enhanced Mobility Rate of the Personal Independence Payment (PIP)
  • Registered blind or partially sighted
  • Aged 85 or over
  • Getting a Higher Rate Attendance Allowance
  • Getting a War Pension Mobility Supplement

If none of the above apply to you, you may still be able to join Dial-a-Ride but you will have to undergo a paper-based mobility assessment to establish your eligibility for the service. 

More information can be found on our website.

Our address

London Dial-a-Ride
Dial-a-Ride Passenger Services, PO Box 68799,
LONDON
SE1P 4RD

Useful information

  • Contact Hours: Office (For next day bookings): Monday to Friday: 9am - 4pm Transport (For same day bookings): Weekdays: 8am-7pm, Saturday & Sunday: 8am - 4pm
  • Contact Name: Sue Collins (Depot Manager)
  • Telephone: 0343 222 7777
  • Fax: 020 7394 5218
  • Visit our website

How to find us