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Organisation details

London Dial-a-Ride

Dial-a Ride is our free door to door Public transport service for elderly and/or disabled people

To become a member:

You must have a permanent or long-term disability which means you are unable to use public transport some or all of the time.

You are automatically eligible for membership if you are:

  • A Taxicard member
  • Getting the Higher Rate Mobility Component of Disability Living Allowance
  • Getting the Standard or Enhanced Mobility Rate of the Personal Independence Payment (PIP)
  • Registered blind or partially sighted
  • Aged 85 or over
  • Getting a Higher Rate Attendance Allowance
  • Getting a War Pension Mobility Supplement

If none of the above apply to you, you may still be able to join Dial-a-Ride but you will have to undergo a paper-based mobility assessment to establish your eligibility for the service. 

Contact Dial-a-Ride

Email address: DAR@tfl.gov.uk

Phone: 0343 222 7777
Fax: 020 7394 5218

TfL call charges

PO Box 68799
London SE1P 4RD