Westminster Foodbank - Holiday Opening and Closing Dates

Westminster Foodbank will be operating the following sessions over this Christmas and New Year period.

Open: Monday 20th December and Thursday 23rd December.  Normal weekly sessions will resume from 6th January 2022.

Closed: Monday 27th December, Thursday 30 December and Monday 3rd January.

Please note, they will continue to operate by e-Referrals only (https://data.foodbank.org.uk/); referrals must be received by 9.30am on the morning of the Foodbank sessions.  Later referrals on the morning will be considered should the referrer call to inform them of referral.

Please note operating hours for clients are Mondays between 1 and 3pm and Thursdays between 11am and 1pm. Clients will be contacted and given an appointment time for collecting their parcel.  Please note that deliveries cannot be provided; however, Westminster Council's Volunteer Team may be able to support those who are vulnerable and unable to collect. The Volunteer Team usually require a minimum of 24 hours to make the necessary arrangements.

Clients who turn up without an appointment would not be able to be supported as food parcels wil be packed based on dietary requirements as best as possible. 

During the run-up to Christmas, clients will be provided with the usual food parcels plus extra Christmas items. Please note they will not take multiple referrals for each client; assessments must still be made during this time.  It would be helpful if clients bring with them a trolley or wheeled suitcase, or someone else to assist with carrying their parcels.

To help during this period, please can you make sure contact numbers for clients or a representative are included with referrals. Referrals will not be actioned if no telephone number is provided. 

Should you experience difficulties using the e-Referral system, please contact helpdesk@foodbank.org.uk.