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IMPORTANT NOTICE: Information on this website is subject to change at short notice due to the current Covid-19 pandemic.

Please click here for information and advice about the current COVID-19 outbreak and how to get help from your council, as well as other sources of information and support. You can also offer to volunteer.

Coronavirus (COVID-19) information


Coronavirus (COVID-19) information

This page gives useful contacts and links to help and advice during the current Covid-19 pandemic.

Important advice

The latest Government advice is as follows:

Help control the virus

To protect yourself and others, when you leave home you must:

  • wash hands - keep washing your hands regularly
  • cover face - wear a face covering over your nose and mouth in enclosed spaces
  • make space - stay at least 2 metres apart - or 1 metre with a face covering or other precautions

You can help keep the virus under control by downloading the NHS contact tracing app. It’s the fastest way of knowing when you’re at risk of Coronavirus.

Guidance and Support from central government:

Restrictions have been eased following the move to 

Advice from your borough

Vaccination Information

The COVID-19 vaccine is a safe, effective way to protect ourselves from coronavirus.

More people are getting vaccinated every day, but it will take time for the programme to roll-out to everyone and achieve the level of protection we need to resume our normal way of life.

All adults aged 18 or over are now invited to book their vaccination on the NHS Covid 19 Vaccination website. You may also be able to attend a Walk In Vaccination centre - no appointment needed.

The links below have information about Coronavirus vaccinations in your borough:

If you are aged 50+, Age UK is offering free taxi transport to and from Covid-10 Vaccination appointments within Kensington and Chelsea, Westminister and other West London boroughs.

Westminster has produced a Vaccination FAQs to inform and dispel myths around the vaccines

Coronavirus Testing

Rapid, regular testing is now available to everyone in England and there are multiple ways to get one. 

You can

Accessible Advice 

British Sign Language logo      Signhealth a leading Deaf charity, has translated Coronavirus information from Public Health England and the Department of Health and Social Care into BSL.
Easy read logo

Mencap has information which will help people with learning disabilities to understand more about the Coronavirus (COVID-19), testing and vaccinations

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Getting Help from your borough, and volunteering:

If you are concerned about  yourself or someone you know, please contact Adult Social Care on 020 7361 3013 or email socialservices@rbkc.gov.uk

If you want to volunteer please visit https://www.voluntarywork.org.uk/ and register your interest.

Pandemic Support for vulnerable residents

There is a lot of support available from different local groups in Kensington and Chelsea. 

If this is not what you are looking for you can call Customer Services on 020 7361 3000. Customer Services is open 8.30am to 5.30pm, Monday to Friday on 020 7361 3000. Out of hours you can call 020 7361 3002.

If you need help or you know of anyone who needs help as a result of COVID-19, please email westminsterconnects@westminster.gov.uk

If you are concerned about an adult who you think requires social care and support or you have a safeguarding concern, please phone 020 7641 1444 or 020 7641 1175 or email adultsocialcare@westminster.gov.uk

If you are concerned about a child and you have a safeguarding concern, please phone 0207 641 4000 or email AccesstoChildrensServices@westminster.gov.uk

If you want to volunteer please visit https://www.westminster.gov.uk/coronavirus-how-you-can-help and register with us.

Help and ideas whilst social distancing or in self-isolation

These pages offer support and resources to utilise the time for residents who will be experiencing extended periods of social distancing and isolation.

Direct Payment information

These pages offer information and advice on employing Personal Assistants during this pandemic, vaccination programme information for carers and Testing for Personal Assistants.

How to protect yourself

The latest information and advice from the NHS website: