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Safer Internet Day

Safer Internet Day

On Safer Internet Day, here are tips to help user stay safe from frauds and scams online.

  • Only use the retailer or organisation's website
    When looking for information or using online services like Banks, DVLA, HMRC, online services which hold your financial or payment details, double check that you are using their webpage so that you can be sure that you’re dealing directly with them directly
  • Beware of scam emails
    Banks, Government services, Online retailers never send emails that ask you to confirm your personal details or payment information, or they would close your account or investigate a possible fraudulent transaction. If you get anything like this, do not open any links and delete the email immediately. If you need to check, go directly to the organisation's website and log into their services normally
  • Beware of misleading websites
    Keep an eye out for potentially misleading third party websites. Some of these sites will often offer to help you apply for a ESTA visa, driving licence or cat tax but are likely to charge additional fees for services that you could get for free or at a lower cost on the legitimate website
  • Look out for premium rate numbers
    Look out for websites offering to connect you to the organisation contact centre, as they are usually premium rate numbers. Now many contact centre numbers will only ever begin with 03 – which costs the same as a local call - or have a local number.
  • Be mindful of what you share online
    Never share images online of documents like bank cards, passports, driving licence and vehicle documents. This personal information could be invaluable to those looking to  steal your money, your identity or your ownership of any property.
  • Passwords/PINs
    Change your passwords regularly and do not share the same password across online services. The same applies for your PIN numbers.
  • Report any suspected scams
    If you are concerned about any calls, texts, emails or suspicious online activity, you should report it to online service, or the police via Action Fraud immediately.

A spokesperson for Action Fraud said:

“We know that fraudsters are increasingly using more sophisticated ways to trick their victims, and so it is important that members of the public think about their online  behaviour and ensure that they do everything they can to protect themselves.
Taking measures such as limiting the amount of personal information shared on social media platforms and being cautious of any unsolicited messages received can help to  prevent online crime.
You should always be cautious when sharing personal information online. Always check that who you dealing with really is who they claim to be.
If you believe you have been a victim of fraud, please report it us via our online reporting tool or by phone 0300 123 2040.”

More information