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IMPORTANT NOTICE: Information on this website is subject to change at short notice due to the current Covid-19 pandemic.

Please click here for information and advice about the current COVID-19 outbreak and how to get help from your council, as well as other sources of information and support. You can also offer to volunteer.

Connect With Us

Engaging with the Personalisation Team

Contact Us

Personalisation is the collaboration of Service organisations, community and service users to put the user at the heart of what we do.  If you have ideas on how we can improve care and support services for the people we work for then please send them to us at the Personalisation Team by email

Knowledge Hub 

The Bi-Borough (Westminster and Kensington and Chelsea) Providers forum supports the delivery of the personalisation programme, achieved through collaboration between the Council and local providers. It helps keep members up to date with latest developments, share expertise, local practice and network with others who work in similar fields.

If you are a Provider and wish to participate in our Providers Forum, then please register at Knowledgehub and contact us at the Personalisation team to be added to the forum.