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Imperial College Healthcare - Patient Advice and Liaison Service (PALS)

The patient advice and liaison service (PALS) offers help, support, information and advice to patients and their relatives, friends and carers. If you want to provide feedback of your experience of hospital care, or to make a complaint, this is the team to contact.

Imperial College Healthcare Trust covers

Queen Charlotte's & Chelsea Hospital
St Mary's Hospital
Western Eye Hospital
Charing Cross Hospital
Hammersmith Hospita

For more information, please check their website.

Additional information

Tel: 020 3312 7777
Website: www.imperial.nhs.uk/patients-and-visitors/help-and-support/feedback-compliments-and-complaints/pals
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