It can be extremely useful for people who need to use care services to know about the experiences of others when using a particular care provider.
The NHS website now allows you to find care agencies, care homes and other care providers near you, and then to rate them based on your experiences of them.
This will allow other people to make the right choice for them when choosing a care provider, and will encourage care providers who have not been providing a good enough level of care to raise their standards.
Go to the NHS website to find out more.